Brown Water Caused by High Demand

sink_tap_plumbing_water_runningThe discolored water that some residents experienced on Thursday evening was likely due to the town water plant trying to meet higher demand, said Hamilton DPW Director Tim Olson.

The higher demand means that the efficiency of the plant filter media decreases, which is what led to the voluntary water restrictions issued earlier this month, he said.

Discoloration Possible After Water Main Break

water-splashDiscolored water has been reported in Hamilton on Tuesday afternoon due to a water main break on Ortins Road.

Town crews are on working on the water main break and should have it repaired soon, Town Manager Michael Lombardo said at about 4 p.m. on Tuesday, Nov. 1.

If residents are experiencing discolored water or if water service has been suspended, you should run water from an outside spigot until the line runs clear.

For additional information, contact the Water Department at 978-468-5581.

Bridge Project Causing Discolored Water for Some

water-droplet-715264_1920Some residents on the east side of Hamilton have reported discolored water after a water main was shut down as part of the construction project on the Miles River bridge.

The Hamilton Water Department has received several calls from residents on the east side of town reporting discolored water. It is recommended that anyone experiencing discolored water should flush an outside spigot until the water runs clear or let the system rest for several hours to allow sediment to settle and then run outside spigots to ensure the water is clear.

The Hamilton Water Department staff is assessing the situation to determine how to best respond, but the issues is related to repair work on the culvert under Bridge Street, which required shutting down a water main while construction was being completed.

“We apologize for the inconvenience, normal water service will return early next week,” said Town Manager Michael Lombardo. “Thank you for your patience.”

Boil Water Order Will Be In Effect When Water Service Returns

boil-waterA boil water order will be in effect in Hamilton when water service returns, according to Town Manager Michael Lombardo.

As of 6 p.m. on Saturday, Sept. 24, Lombardo said it would be at least several more hours before water service is restored after a water main break occurred on Saturday afternoon.

Once water pressure is restored, the water will need to be tested and it won’t be until at least Tuesday or Wednesday – at the earliest – that the town water will get an OK, Lombardo said.

Hydrant Flushing Kicks Off This Week, Runs Through May

hydrant flushingHydrant flushing starts this week in Hamilton and will run through late May across town.

The process, technically called water distribution system flushing, will include hydrant exercising and flushing. Each week, Monday through Thursday evening from 9 p.m. to 1 a.m. the Hamilton Department of Public Works will be flushing hydrants.

Hydrant flushing will start near the water treatment plant on Pine Tree Drive, off Lake Drive, and move down Linden Street toward Bay Road (Route 1A). An updated schedule and areas of flushing will be released as activities continue through May 26.

When hydrant flushing is happening in your neighborhood, residents can minimize discolored water getting into your system but not using water, or minimizing the use, during the flushing hours.

When flushing is complete in your neighborhood and before using water, the Hamilton Water Department recommends residents run cold water by turning on the outside spigots until the lines run clear, since discoloration is likely to occur with the flushing.

Because flushing could potentially reverse the general flow pattern in the water distribution system, other areas outside the specific work areas may be affected during hydrant flushing.

Water Discoloration Reported in Neighborhoods Near Essex Street


The Hamilton Department of Public Works has received three phone calls about “brown water” on Thursday morning, April 2 – all from the area of Martel Road and Essex Street.

DPW Director Bill Redford said there was a fire in a Dumpster on Martel Road on Wednesday night.

“That is our best guess right now on reason,” Redford said.

When firefighters draw large amounts of water from a hydrant, it often stirs up the water. It will likely take 6-10 hours for the water to settle down, Redford said.